Kenyans in the urban areas have to grapple with recurrent costs on urgent utilities like water and electricity.
With virtually all sectors of the economy taking a hit, the bite has affected income for families as many have been forced to either take a huge pay cut or be declared redundant for the duration of the COVID-19 crisis.
Many a folk may be forced to adjust their priorities and some bills might be considered a luxury as the adjustment to the reality of Coronavirus takes shape.
Electricity might be one of those spending items that could be struck off should families have to sacrifice their comfort “because water is a basic need people can’t live without”.
As families grapple with this reality, Alex Olum, General Manager for d.light solar solutions Kenya, says this provides the best time for the world to explore alternative ways of lighting their homes and powering items that require electric energy.
“There are several options in terms of alternative energy sources and for the case of Kenyans, solar is the obvious one because it does not need any complex infrastructure, we are blessed to have plenty of sunshine,” he says.
“All one needs is to get a solar panel installed and they would not have to bother about electricity bills as a necessary expenditure. It will only come as a luxury.”
Olum explains that d.light offers flexible opportunities for Kenyans of all walks of life to access solar power and use it at their homes.
“We have outlets all around the country and even now we have our technicians available within the restrictions and COVID-19 containment measures to help existing and new customers to ensure no single deserving family is inconvenienced during this difficult period.
“Those intending to join the millions of homes around the globe that depend on solar power can do so by reaching out to us through our retail agents or directly to the national office to have themselves connected.”
Sales Director, Paul Mumo, says they have taken strategic measures to ensure the customers have full-time response whenever they need it.
“Across the country our offices, experience centres and service centres are open to ensure we provide our customers with the best of service. We have provided sanitisers at all our offices to ensure that we keep in line with government directives,” says Mumo.
“Our social media team is also online to assist our customers with all the help needed. Our WhatsApp Business line is also functional and we are here to talk to our customers and ensure they are comfortable at home.”
According to Olum, there are different packages, offering various flexible payment options, ranging from as low as KSh35 per day.
“We have payment plans that enable our customers pay on a daily basis over a period of time which makes our service convenient to even the smallest income bracket family.”
Olum maintains that solar solutions as offered by d.light provide the best option for Kenyans who are now forced to tighten their belts as the economic crunch continues to bite.