In Summary
- Family Bank Group has reported a 15.4% increase in Profit Before Tax to Kes. 1.5 billion for the first three months of 2025, up from Kes. 1.3 billion recorded last year.
- CEO Nancy Njau credited the strong first-quarter results to the Bank’s commitment to building on the achievements of the previous strategy which ended in the year 2024.
- Njau also noted that, the 15.4% increase in profit performance was driven by sustained growth in interest income, a strong balance sheet and prudent cost management.
Family Bank Group has reported a 15.4% increase in Profit Before Tax to Kes. 1.5 billion for the first three months of 2025, up from Kes. 1.3 billion recorded last year.
Speaking during the investor briefing forum, the Family Bank CEO Nancy Njau credited the strong first-quarter results to the Bank’s commitment to building on the achievements of the previous strategy which ended in the year 2024 while at the same time responding to the evolving needs of our customers.
“This is the first quarter of our new strategic plan, and these results are a reflection of our strategic clarity and the strong relationships we continue to build with our customers as we focus on sustaining long-term shareholder value,” she said.
She explained that, the new 2025–2029 strategy prioritizes innovation, digital transformation, customer-centricity, data-driven decision-making, and sustainable growth.
“We are positioning Family Bank as the Preferred Bank for Biashara, an approach anchored in a refined segmentation strategy, with a strong focus on the retail and SME sectors, enabling us to meet our customers evolving needs,” She affirmed.
Njau also noted that, the 15.4% increase in profit performance was driven by sustained growth in interest income, a strong balance sheet and prudent cost management.
On the other hand, total assets rose by 19.2% to KES 174.0 billion, driven by a 10.1% growth in the loan book which stood at Kes. 96.2 billion and a 3.3% increase in investment in Government securities.
Net interest income on the other hand surged by 32.6% to Kes. 3.2 billion driven by a 50.6% growth in interest income on Government securities and a 14.1% increase in interest income on loans. Total non-funded income grew by 32.1% supported by increase in number of customers’ transactions, improved digital offering and increased products uptake. During this period over 90% of our transactions came through digital channels.
The bank revealed that, diversification has seen tremendous growth of its Bancassurance business.
Customer Deposits Key
Customer deposits grew by 19.8% to Kes. 132.3 billion, supported by the Bank’s branch optimization strategy alongside continued investments in digitization and customer experience enhancements aimed at expanding financial access.
Operating expenses increased by 41.5%, primarily driven by a 59.6% rise in loan loss provisions and moderate growth of 10.9% in staff costs. The increase in staff costs was largely attributed to branch optimization initiatives and continued investments in employee training and capacity building.
Additionally, core capital stood at Kes. 15.9 billion, up from Kes. 14.0 billion while core capital ratio stood well above regulatory thresholds at 13.22%, signalling strong capital adequacy in light of the progressive core capital requirements. This liquidity ratio also remained robust at 46.9% underscoring the Bank’s strong balance sheet and capacity to meet short-term obligations.
