In Summary

  • Auditor-General’s report sparks controversy as KPLC counters allegations
  • Kenya Power explained that all bills are computed based on customer consumption.

Kenya Power has denied allegations of inflating electricity bills by up to 20% stating that it operates in a strictly regulated environment.

In a statement today in response by Auditor General Nancy Gathungu, the company labelled the claims of overcharging consumers as baseless and non-factual.

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“Kenya Power operates in a regulated environment that is guided by the Energy Act of 2019. All charges as contained in the electricity bills are approved by the regulator (the Energy and Petroleum Regulatory Authority – EPRA) for all categories of customers,”

part of the statement read.

The company clarified that all electricity bills are meticulously calculated based on individual customer consumption, which is determined by the difference between the current meter reading and the previous reading.

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Faulty Meters

Kenya Power emphasized that these components are subject to oversight and auditing processes, ensuring transparency and accuracy.

With regards to the issues of missing or faulty meters, the power company denied any involvement in instances where consumers receive bills that do not match their actual consumption.

“Kenya Power buys electricity through one hundred (100) delivery points from fifty-eight (58) power suppliers that include KenGen, IPPs, REREC, and imports and all these delivery points have been verified to have both main and backup meters (check meters) as required in the respective Power Purchase Agreements,”

The accusation emerged during a session of the parliamentary committee on energy, where Auditor General Nancy Gathungu presented the findings of a forensic review into the generation, transmission, and distribution of electricity.

Gathungu revealed that the review exposed a mismatch between electricity bills and actual consumption with additional charges being levied on consumers without any traceability in the billing system

“Almost 20 percent of the bill to consumers cannot be matched to actual consumption neither can the distribution company attribute it to a specific consumer, “

she said.

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