In Summary
- CS says no data was lost
- He said attackers started by making the system work at a slower rate
ICT Cabinet Secretary Eliud Owalo has today admitted that the Government’s E-citizen platform was indeed hacked this week.
While confirming the cyber-attack in an interview with Spice FM, the CS reassured the public that the government was taking appropriate measures to address the situation
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He clarified that despite the breach, the hackers did not gain access to any sensitive data.
He emphasized that the government was well aware of the incident and had been actively working to contain and resolve the issue which has caused concern among Kenyans.
Social Media

The news of the hack came to light when reports began emerging on social media, with users complaining that they were unable to access the E-Citizen platform for government services.
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“Hacking of ecitizen means millions of Kenyans PII data is available to unauthorized people who can do all sorts of things using that data,”
Allan Nyash tweeted.
“What’s not happening today? ECitizen is down, Safaricom Mpesa app and MySafaricom App is down, USSD is down, KPLC USSD is down, Mshwari and KCB Mpesa is down, Bank to Mpesa is down. I hope all this had nothing to do with Sudan. Weuh! Where are we heading as a country?,”
King Kalala Ke commented.
“They should seek Jose Camargo’s services to help them gain access to these hacked sites. ECitizen, KPLC, and apparently KRA is in the queue,”
Bravin Yuri said.
What is E-Citizen?
Citizens were left frustrated and worried about the safety of their personal information.
E-Citizen is the official government digital payments platform, and it serves as a central hub for all payments related to government services.